Refund policy

MILLER – Return & Exchange Policy

We want you to love your purchase. If something isn’t right, we’re happy to help.

To request a return or exchange:

  • It must be raised within 3 days of delivery.
  • The item must be unused, unworn, and in its original packaging with all tags/labels and invoice included.
  • The product must be free from scratches, damage, or deformities.

Non-Eligible Items:

The following cannot be returned or exchanged:

  • Items purchased using a gift card.
  • Gifted items or any item received as an exchange.

How to Request a Return / Exchange:

Kindly Contact us at with the following details:

  • Order ID
  • Product name
  • Reason for return/exchange

Once approved, we will share the return process and shipping instructions.

Return Shipping:

  • If reverse pickup is available for your pincode, we will arrange it.
  • If reverse pickup is not available, please ship the product to us using any local courier. 
  • Please note that Cash-on-Delivery charges and Shipping Charges are not refundable.
  • Reverse pickup and return shipping charges are to be borne by the customer.

Return Address:

C11, Acharya Vinoba Bhave Nagar, Vaishali Nagar, Jaipur – 302021, India
Contact- 9256989733

Exchanges:

  • Once your returned product is received and inspected, the exchange item will be shipped.
  • If you want a different product immediately, you may place a new order and proceed with return separately.

Refunds:

  • Partial COD payments are non-refundable.
  • Refunds are processed only to the original payment method once the return passes quality check.
  • Processing time: 10-15 business days after we receive your return.
  • Your bank/issuer may take additional time to reflect the refund.

If 15 business days have passed since approval and you haven’t received your refund, please contact us at shopmiller.in@gmail.com 

Damaged / Wrong Product:

If you receive a damaged, defective, or incorrect product, please contact us immediately on the day of delivery along with an unboxing video so we can resolve the issue quickly.

Important Notes:

Items sent back without requesting a return first will not be accepted.
Returns may take 7–10 working days to reach our warehouse after dispatch.