Refund policy

Return & Exchange Policy

We want you to love your purchase. If something isn’t right, we’re happy to help.

• Apparel: Returns and exchanges are accepted within 3 days of delivery, subject to the eligibility conditions mentioned below.
  
• Accessories: Returns are not accepted. However, exchanges are permitted within 3 days of delivery in case of a damaged, defective, incorrect, or size-related issue.

To be eligible for an return/exchange, the item must be:

• Unused and unworn.
• Unwashed and unaltered.
• In its original condition.
• With all original tags and labels intact.
• Packed in the original box or packaging.

How to Request a Return/Exchange:

Kindly Contact us at with the following details:

• Order ID
• Product name
• Reason for return/exchange

Once approved, we will share the return process and shipping instructions.

Return Shipping:

• If reverse pickup is available for your pincode, we will arrange it.
• If reverse pickup is not available, please ship the product to us using any local courier. 
• Please note that Cash-on-Delivery charges and Shipping Charges are not refundable.

Reverse pickup/Return shipping charges of ₹120 will be borne by the customer.

Return Address:

C11, Acharya Vinoba Bhave Nagar, Vaishali Nagar, Jaipur – 302021, India
Contact- 9256989733

Exchanges:

• Once your returned product is received and inspected, the exchange item will be shipped.
• If you want a different product immediately, you may place a new order.

Refunds:

• Refunds, where applicable, will be processed only to the original payment method.
• Partial COD payments are non-refundable.
• Refunds are processed only to the original payment method.
• Processing time: 3-5 business days after we receive your return.
• Your bank/issuer may take additional time to reflect the refund.

If 7 business days have passed since approval and you haven’t received your refund, please contact us at shopmiller.in@gmail.com